SG Connect Support

In the SG Connect support section you will find help to install the SG Connect system.
"How to get started" reviews step by step how to set up a new connect system. Knowledge articles review more advanced topics in SG Connect setup.

Basic

How to get started

Advanced

Knowledge articles

SG Connect Quick Guide

Installation & Working methology

Create projects and groups

Add and test lights

Divide into zones

Settings

Occupancy sharing and daylight control

How to get started - Basic setup

The diagram below shows the advised order of Setup steps of your system. This order minimizes commissioning and configuration time (not all steps are always needed):

1. Plan a project

Define a new lighting project and plan the luminaire groups.

2. Create a group

The created groups can be used to connect lights. To assign lights to a group, they need to be grouped.

3a. Add luminaires - Flashlight

Lights with an integrated sensor can be added to a group by pointing to them with a torchlight.

3b. Add luminaires - Blinking

All SG Connect fixtures can be added to a group using a list overview.

3c. Zoning

A group of lights can be split into different zones which can be controlled by different switches or sensors.

4. Add switches

A wireless Connect switch can be added to a group or zone for manual lighting control.

5. Add sensors

To control a group or a zone with one sensor, external ZGP-sensors can be commissioned to a group or to a zone, consisting of lights with wireless drivers.

6a. Configuration - Groups

To customize light levels, light behavior, and response times of all lights within a group.

6b. Configuration - Zone Level

To customize light levels, light behavior, and response times of all lights within a zone.

6c. Configuration - Single Light

To customize light levels, light behavior, and response times of a single device.

Knowledge articles - Advanced

In the Knowledge articles below you will find more advanced topics and explanations in SG Connect setup.

List of configurable parameters

Installer test

Save a configuration profile

Occupancy modes

Daylight regulation

Generating QR Code

Project Backup and Access Sharing

Energy Reporting

Remove components from network – Standard method

Remove components from network – Safe Mode

Account deletion

How to report a problem

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